Alta Lakes Community - Summer 2024 (2024)

Pricing Structure

Cost:

You have the option of selecting the monthly payment plan with installments of $50 a month ($18.75 per session) scheduled to draft automatically from your account during the checkout process.

Program Structure:

Payment plan schedule for our seasonal park programs is broken out into three installments as follows:

    • Autumn Parks: checkout / September 5th / October 5th
    • Fall Parks: checkout / November 5th / December 5th
    • Winter Parks: checkout / January 15th / February 15th
    • Spring Parks: checkout / April 5th / May 5th
    • Summer Parks: checkout / June 15th / July 15th

Payment Plan policy:

You can either pay the total cost of the season up front or elect to pay in monthly recurring installment layaway payments. If you selected the payment plan option when registering the remaining installment payments will come out on the listed recurring payment plan dates above.

The programs weekly cost is prorated for any late enrollments or missed scheduled auto-drafts. If there is a balance due remaining after the final scheduled installment payment (due to late enrollment or missed payment) the remaining balance due will be drafted automatically 7 days prior to the last scheduled class of the season.

Once the product is paid in full all scheduledrecurring drafts stop automatically. Enrollment in following season programs is NOT automatic and must be repurchased each new season or school year.

Discounts:

Any discount from coupon codes or sibling discounts are deducted from the total owed and will be applied at the end of the season towards the final payment(s) once the un-discounted portion is paid in full. You must remain enrolled for the entire season to receive the discounts. Early cancellations void discounts.

REFUND POLICY:

Refunds will not be issued for non-attendance at a scheduled class or weather postponements. All weather postponed classes will be made up at a later date and time and will be communicated to you via email/text. If time does not permit for all weather postponed classes to be made up prior to the start of the next season, a credit will be issued to your account for use in a future Soccer Shots session.

Any and all refunds/credits are issued at the discretion of Soccer Shots of North Florida.

Cancellations:

All cancellation request for Soccer Shots programming must complete and submit this form: Cancellation Request Form

All requests for cancellations must be made via this form 30 days prior to dis-enrolling. Any payments scheduled within the 30 window will still be drafted, and your child will be removed from the roster 30 days past the submission date.

Enrollment Fee

A non-refundable Annual Enrollment Fee will be charged if this is your first time enrolling with Soccer Shots within an academic calendar year.

An official Soccer Shots jersey is included each year when the enrollment fee is activated. The enrollment fee allows us to cover administrative cost such as facility fees, park fees, ongoing background checks for coaches, and software development that will enhance your Soccer Shots experience. It also allows us to provide fun prizes each season, such as headbands, water bottles, and/or medals.

Policies & Procedures

Registration Policy:

Because we are unable to accept waivers on your behalf, we cannot enroll your child in a program for you, though we are happy to help answer any questions you may have. Submitting the registration form and deposit holds your spot in our program. Layaway installment payment plans are available. The annual enrollment fee, covers the cost of a jersey and various seasonal prizes, is non-refundable.

For school programming, your child must attend the school to be able to participate.

Jerseys:

As of the 2022-2023 school year, Soccer Shots will be utilizing an outside platform for jersey distribution. You will no longer receive them from coaches on the field or in schools, but it will be delivered via the company to your home address. Please keep in mind that they are athletic-cut jerseys and tend to run small.

Your jersey will ship within 2 business days from checkout, and upon shipping you will receive tracking information via email. You can expect to receive your child’s jersey in the mail within 7-10 business days of enrollment. Please understand that if you sign up within two weeks of the season start date, your child is not guaranteed to receive their jersey before the first session. Any questions, please email shipping@soccershots.com.

Should you need to exchange sizes contact them by email at shipping@soccershots.com. You must provide your name, your child's name, your shipping address, the size you received and the size you are requesting in the email. Please note, jerseys must be in new condition with the tag still attached to be accepted as a return. Returns are accepted up to 15 days after the jersey is mailed out and exchanges are accepted up to 30 days after the jersey is mailed out.

Make Up Classes:

Schools

Whenever possible, we will use indoor space during inclement weather. However not every location has an indoor option for us to use and we do want the children to receive as much instruction as possible so we will work with each individually affected school to reschedule any missed soccer sessions. Additionally, our schedule has make-up days (say day of week / same time) built into it for this very reason, which may just lengthen the season.

Parks

Whenever possible we will play until conditions are detrimental to the children’s safety (rain is okay, lightning is not, etc). We have at least one make-up week scheduled at the end of each season to account for missed sessions. However, due to the abundance of inclement weather, we may at times find it necessary to reschedule missed sessions for other weeknights or even Saturday mornings.

All rescheduled sessions will be communicated to the email address and/or texted to the phone number submitted during the registration process.

Transfer Policy:

Transfers will be accommodated within the same season as long as there is room in the class. We also ask our coaches if they believe the child is a good fit to move to a different class, and we do take their response into consideration during the transfer process.

Scheduled Breaks & Holidays:

As our school year and year long programming runs from late August/early September through either May or late July we do have the following breaks in our programming. These are planned breaks and are not missed sessions and as such will not be refunded.

Scheduled off periods for all programming for 2023-24 school year:

    • Labor Day Holiday
    • Thanksgiving Break: November 21st - 24th (exceptMonday where schools are open)
    • Winter Break: December 18th - January 6th
    • Each counties respective public school Spring Break week
    • End of School Year from May 20th - June 1st
    • Memorial Day Holiday
    • Independence Day Holiday

Our elementary school programs follow the district calendar and the preschools in those areas that follow the district calendar are also planned off and will not be made up as they are not missed sessions and as such will not be refunded.

Park programs will follow the same break schedule as outline above if applicable. Any changes you will be notified by your coach via email and text.

School VISITATIONS:

We love that you want to see how your child is doing at their Soccer Shots sessions! However, for safety reasons, we do not have any part in the approval process of families being present at any school session. Our coaches can be present at schools because of extensive background checks and district approval for the safety of the students. If you wish to watch your child's session at one of our school programs, please reach out to your school’s administration to receive their approval. If you are uncomfortable with not being present at the session, we recommend that you check out one of our public park programs!

Social Media:

Registration & participation in our programming authorizes us to take photos and share on our company social media pages. We know you want to see pictures of your little one(s) at their school sessions, but we do ask our coaches to prioritize the safety of our children by refraining from using their cell phones during school sessions. Because of this policy, we are not always able to send you pictures of your child unless a supervisor is available to do so.

Global/National/State Emergencies:

In global or national/state emergency situation beyond our control, we will switch to an online educational platform and continue to provide our services. Billing will remain the same as services are still being rendered. You must follow the cancellation policy as outlined above in order to withdraw from the online platform.

Important Information!

Attendance:

For programs run at schools your child must attend this school.

Equipment:

No special equipment is needed (no cleats, no shin guards, etc). We only ask that your child wears comfortable, closed toed shoes, preferably sneakers and not Crocs, sandals or boots.

Arrival:

Our park sessions begin at the time that you signed up for, so feel free to arrive a few minutes prior to your session start time to allow you and your child to get acclimated to the location. Our coaches begin setting up 15 minutes before the scheduled start time so you are more than welcome to do some warming up before the warm-ups!

Weather:

Parents, we advise that you dress for the weather as much as thekids, but remember you are not moving as much as the kids are. We do play in the rain, and rain boots are welcome on Soccer Island! A positive parent perspective about the rain can help your player be positive. The kids typically have a wonderful time splashing in the mud and puddles, but we do advise that in these instances, you come prepared with an umbrella and jacket in case you do not.

Cancellations:

As mentioned above, we do play in the rain, but in the event we need to cancel a session for any reason, we will do so at least an hour before the session start time. We will post cancellations and scheduled make-up sessions on our Facebookpage and will send communications to the phone number and email submitted at registration, so make sure your contact information is up to date! At schools we will do our best to utilize indoor areas to complete the session, sometimes we may have to re-schedule at the school's convenience.

Involvement:

If you are enrolled in a Minis session at a park where a parent is required to be on Soccer Island, only one (1) parent may be present on Soccer Island per child. Siblings and other family members are more than welcome to watch and cheer outside of Soccer Island, but as a courtesy to the other players, we find this to be the best way to help the little ones stay focused and ensure that they have plenty of space.

Seating:

For our park programs, please also keep in mind that while some locations do have bleachers and benches nearby, we do not provide additional seating for those viewing the sessions. We highly advise bringing a folding chair or blanket if you prefer not to sit or stand on the grass. Some locations also do not have restrooms available, so please plan accordingly.

Water:

We recommend that you bring/send a water bottle for your child as they will be active, and hydration is especially important during the hot summer months. We will be taking water breaks every session, as needed to make sure everyone has the energy alwaysto try their best.

Support:

Lastly, everyone has tough days, so please expect your child to have a toughday here or there, as they are human too. We promise this is VERY normal. On Soccer Island, we know everyone learns differently and at different paces, which is why we make sure to end every sessions with a cheer to celebrate our progress and alwaystry our best.

Alta Lakes Community - Summer 2024 (2024)
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