Hilton Garden Inn San Mateo
2000 Bridgepointe Circle, San Mateo, United StatesView Hotel Details
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1 night
Hilton Garden Inn San Mateo Guest Reviews
4.3/5
Very Good
106 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(106)
Positive reviews(97)
Reviews with photos/video(1)
Negative reviews(9)
5.0/5
Outstanding
Posted on
May 30, 2024
Great location convenient to amenities highly recommended
Wenzhang77
King Room
Checked in
May 2023
Solo travelers
52 Reviews
4.7/5
Amazing
Posted on
May 9, 2023
The location is good, 15m drive from the airport, free parking. The surrounding life is convenient.
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Guest User
Room with Two Queen Beds
Checked in
Jul 2023
Business travelers
21 Reviews
5.0/5
Outstanding
Posted on
Aug 5, 2023
It's very good, everyone is very satisfied. I hope to have the opportunity to stay again next time. It's very good, everyone is very satisfied. I hope to have the opportunity to stay again next time. Thank you
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Guest User
King Room
Checked in
Jan 2022
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on
Feb 4, 2022
It takes about 15 minutes to drive from the airport and takes UBER for about 25 USD. The transportation is convenient. It's about a 5-minute walk from the nearest store and has good living functions. There are PCR walk-in tests around the hotel, which is very convenient for passengers taking flights. There are many parking spaces in the surrounding squares, and there is no additional charge. The front desk staff are friendly and always try to solve guests' problems. It would be perfect if airport pick-up service could be provided in the future.
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Kitra
Checked in
Feb 2024
Other
4.0/5
Very Good
Posted on
Feb 23, 2024
Hotel smelled like fresh construction from their ongoing remodel, not their fault really but it was a strong smell in the room and halls. Noise started early. The first night we arrived it was late and we ordered food from the restaurant. I was waiting for our order to be ready and the solo line cook was licking his fingers as he cooked. Not cool.
Rebecca
Checked in
Jan 2024
Other
4.0/5
Very Good
Posted on
Jan 29, 2024
Our stay was pleasant and enjoyable. The breakfast was impressive with an omelette station and waffle bar! The pull out was pretty uncomfortable for the kids so next time I'll be getting the room with doubles instead of the king suite. It was really perfect otherwise. I've stayed at most hotels in the area and this is where I will stay next time! Can't wait to see it get even better after the renovation
Yovani
Checked in
Feb 2024
Family
5.0/5
Outstanding
Posted on
Feb 18, 2024
I arrived earlier than expected but they were still able to check me in early.
Seungwhan
Checked in
Dec 2023
Business travelers
4.0/5
Very Good
Posted on
Dec 11, 2023
I think staying Hilton garden is so comfortable and easy to my time.Very clean and neat everything.I feel so nice staying this hotel.
Karen
Checked in
Nov 2023
Family
4.0/5
Very Good
Posted on
Nov 27, 2023
Needs a lower priced breakfast or a la cart available. $19 too expensive if you do not eat a lot of food in morning.
Jerold
Checked in
Feb 2024
Couples
3.0/5
Posted on
Feb 24, 2024
Ridiculous Breakfast price- $24/person. Lousy pillows- way too soft
sean
Checked in
Nov 2023
Friends
5.0/5
Outstanding
Posted on
Nov 6, 2023
The property was located in a quiet business park area which made the stay relaxing. I was impressed with the quality of the food and service in the restaurant. Will definitely stay here in the future.
Verified traveler
Checked in
Oct 2023
Other
5.0/5
Outstanding
Posted on
Oct 23, 2023
We stayed overnight for a volleyball tournament. Staff was excellent very friendly. Very clean hotel. The only issue was I forgot my pillow and went back after the tournament and they didn't have it. Would think they would hold on to stuff for at least 24 hours. Other than that the stay was great.
Hailee
Checked in
Oct 2023
Couples
5.0/5
Outstanding
Posted on
Oct 30, 2023
We had a great stay. Lovely front desk, clean comfortable room, great bed. Thanks Hilton!
Naghmeh
Checked in
Sep 2023
Friends
2.0/5
Posted on
Sep 5, 2023
I am a tourist, booked the room and received the confirmation. At check in the staff rudely refused to check us in coz I didn’t bring my physical ID. Even though I had my ID in the application from my country.
Peter
Checked in
Sep 2023
Couples
4.0/5
Very Good
Posted on
Sep 1, 2023
Had to go through multiple steps to access free wifi even with a Hhonors account. Otherwise,clean and comfortable room. Friendly and professional staff. Close to shopping area and restaurants. Easy access.
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