BrainStorm Inc. on LinkedIn: #softwarepilot #projectmanagement #softwaresuccess (2024)

Ready to invest in Microsoft Copilot this year? Your organization may not be as ready as you think you are. Learn about the five ways your organization may not be prepared for Copilot. https://bit.ly/3wLd0TI

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Curious about the key customer education metrics you should be tracking? 📈 Join us for a webinar with Dave Derington for a deep dive into the new metrics reshaping how companies track and value customer training programs. 🔥 Dave just spoke at the Gainsight Pulse 2024 conference and is ON FIRE sharing valuable customer education information! Register using the link in the comments👇 #customereduation #customersuccess #webinar #gainsight #pulse #pulse2024

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What are the north stars of your customer education program?Last week’s webinar with Vicky Kennedy is a must watch for anyone looking to refine their existing customer education strategy, or build one from the ground up. We were honored to join forces with Vicky on this event and we’re proud to embrace her philosophy in the BrainStorm platform.By identifying your program’s desired outcomes, key personas, and key behavior targets, you avoid a “high output, low impact” scenario (which is all too common in product academies which often favor breadth over key value drivers). Follow Vicky Kennedy for ongoing insights into the customer education strategy-building and customer adoption hacks!#saasadoption #customereducation

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Why did the end user break up with their software?⬇️ ..Because it kept crashing their relationship!😏 We hope to make you laugh (and maybe cringe a little): https://lnkd.in/gtR6AuvM#b2bsoftware #saasadoption #brainstormblog

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Pick the perfect learning model for maximum impact. 🔍 💡 Choose the right model for your customer education program based on user needs, software complexity, and more: https://hubs.la/Q02xh7y50#customereducation #softwareadoption #brainstormblog

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📣Upcoming Webinar📣Don't miss our customer education webinar this Wednesday with Vicky Kennedy.Wed May 15 | Online Webinar | 12:30 pm ET/10:30 am MT

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Today, we shine a spotlight on Brett Jerman, an implementation specialist at Fishbowl with an unwavering commitment to his clients: Brett stands out as someone who understands the fast-paced need for customers to get information quickly and efficiently. He has adopted BrainStorm into every project he manages. The flows, communications, and assessments help the customer to be able to gain the most value from the face-to-face time they spend together, maximizing the customer's time and efforts. Kudos to you, Brett! 🌟 #CSMappreciationweek #customersuccess #SaaS

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Join us in celebrating Kelsey Ambrosier, a standout CSM who continually exceeds expectations at TechSmith: One colleague raved, "Kelsey is a go getter! She loves her customers and wants to build lasting relationships with others. She's savvy and makes things easy. She sees people on the other side of the phone as a person, not just as a customer. " Here's to you, Kelsey! 🚀 #CSMappreciationweek #customersuccess #SaaS

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